London Hilton Syon | 25 - 27 November, 2019

Christopher Smith

Director, Operational Excellence, Climate & Renewables

10:40 AM A journey worth taking: Getting Leaders to Buy In to Operational Excellencee

In order to build an effective Operational Excellence program, all levels of the organization must buy in
and actively participate in improvement efforts. How can we convince senior leadership that Operational
Excellence is a journey worth taking?
This session will introduce you to leadership practices and a proven deployment methodology that
integrates with, and supports existing operational improvement efforts to effectively address the human
side of performance, while managing competing priorities, aligning leaders, and achieving consistent
This case study will focus on the implementation of the E.ON Climate & Renewables Operational
Excellence program, including:
• How to drive changes in leadership thinking and behaviours to deliver performance improvement
through Operational Excellence
• Developing leadership practices that guide employees toward repeatable, optimized behaviours that
drive OE
• Understanding the behavioral impact of operational improvement efforts - how the attitudes of Senior
Leadership effect the entire organization

Check out the incredible speaker line-up to see who will be joining Christopher.

Download The Latest Agenda