Leadership Behaviours that Drive a Culture of Operational Excellence

Leadership Behaviours that Drive a Culture of Operational Excellence

In this new and exclusive interview, Diane Chadwick-Jones, Director of Leadership and Culture at BP, talks to us about embedding – and sustaining - a culture of operational excellence in a large multinational company. By identifying key culture change inhibitors and then implementing specific training and change management tools to tackle those inhibitors, leaders can build a strong safety culture that drives operational excellence.


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